Shipping & Delivery

  • Do I have to pay customs fees for my international order?

    Import tax rates vary greatly across different countries & postal services around the world, and they often change according to updated laws (e.g. Brexit). Unfortunately, because these customs fees depend entirely on the facility where your package is received and processed, we are unable to ...
  • How much does shipping cost?

    ✔ We offer FREE Standard Shipping for: All USA Orders of $50+ USD (typically arrives within 5-7 business days) All Canada Orders of $150+ USD (typically arrives within 7-10 business days) All International Orders of $250+ USD (typically arrives within 1-3 weeks) For orders that do not meet these...
  • When will my order ship?

    As a small team operating 100% out of our family home in Austin TX, we pride ourselves on shipping all orders as quickly as possible―usually within 1-2 days of your purchase. Once your package is dropped off at our local post office, you'll receive an email from contact@arialattner.com or a text...
  • Why is my order delayed?

    ⚠ 2021 UPDATE: Nationwide Service Delays According to recent news & the official USPS tracking website, postal services throughout the country have been experiencing major delays due to COVID-19-related issues (including priority vaccine shipments & understaffing due to safety concerns)....