How long do refunds & exchanges take?

To be eligible for a full refund, all merchandise must be returned in brand new condition within 30 days of delivery. Items must be unworn, unwashed, and unused with original tags still attached. For jewelry purchases, all original packaging (including boxes & pouches) must be returned.*

Please allow up to 15 business days for your return package to be processed once it arrives at our facility. Once your return has passed our quality control check, you will be notified via email and your refund will be processed to your original payment method. Please allow up to 5 - 10 business for your payment provider to post the refunded balance to your account.

*Any items sent back to Aria Lattner that do not meet our quality control standards may not be eligible for refunds or exchanges.


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