Do I have to pay customs fees for my international order?

Import tax rates vary greatly across different countries & postal services around the world, and they often change according to updated laws (e.g. Brexit). Unfortunately, because these customs fees depend entirely on the facility where your package is received and processed, we are unable to calculate nor charge you in advance for import taxes.

All customs fees are 100% paid to your municipal government―we do NOT receive any additional profit.

Therefore, it's in our best interest to make sure all international customers are aware of any additional fees that may be imposed by your country's laws.

We encourage all customers outside of the USA to look up their country's up-to-date international import tax rates before placing their order, as these can vary across different municipalities and may also change over time.

Customers are responsible for any customs charges or duties applied by their country's import laws.

If you decide you're unwilling to pay the required fees to release the package from customs, you may refuse delivery and your order will automatically be shipped back to our mailing address.

Once the package is returned to us, you may choose to either:

  • Receive a refund or store credit
  • Request to mail your package to a different shipping address


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